Press Releases


August 2012


Updated August 10, 2012


Ayala Land is coordinating with local government units in assisting flood victims. Employees and the public are encouraged to donate urgently needed items including bottled water, biscuits, and easy-to-open canned/pouched food.

Cash or check donations are also accepted through a dedicated BPI Account of Ayala Land, Inc. (Peso Account 0031-0684-95). For donations from overseas:

Bank Bank of the Philippine Islands (Ayala Paseo Branch)
Address G/F Philam Life Building, Paseo de Roxas, Makati City

> Ayala Malls

Ayala Malls allowed its merchant stores to close on August 7, but the malls remained open to provide temporary shelter for those who were stranded.

Donations for flood victims may be handed over to Concierge booths in all Ayala Malls.


To continue to serve its customers especially at this time of emergency, more than 90% of BPI branches are open. For convenience, BPI’s Bank Anywhere capability allows customers to transact in any branch.

BPI also ensures that ATMs that are not affected by flooding or lack of electricity and telecommunications service remain fully functional and have adequate cash to enable withdrawals. A total of 910 ATMs in the Greater Metro Manila area are available to serve customers. BPI’s electronic channels (ExpressOnline, Express Mobile, and Point-of-Sale Terminals) are also working 24/7 to support transactional needs.

BPI Foundation has mobilized resources to reach out to flood victims. Deposits to the BPI Foundation Assistance Fund (Current Account Number 0011-1530-89) are accepted over the counter and via ATM, mobile, and online banking facilities.


> Customer Service

Globe’s service in Metro Manila and outlying areas in Luzon is normal, save for isolated service interruptions in areas submerged in floodwaters or affected by loss of commercial power. Less than 1% of the Globe infrastructure in the Greater Manila Area was affected by flooding, as the company has implemented projects to boost network resiliency and redundancy.

Critical service areas that remain flooded include Navotas, Malabon, Valenzuela, and Zambales. Globe is working on full service restoration in these areas. Field engineers and network teams are on alert and have been working 24/7 to ensure subscribers get uninterrupted voice or data services.

> Relief Operations

Globe is conducting simultaneous relief operations through Globe Bridging Communities (Globe BridgeCom) in Concepcion Integrated School, Concepcion, Marikina; Mother of Divine Providence Parish, Payatas, Quezon City; and Holy Trinity Parish, Fairview, Quezon City.

Its employee-volunteers and partner-organizations are distributing ready-to-eat food, canned goods, rice, assorted clothes and drinking water to an estimated 5,300 families temporarily seeking shelter at these evacuation centers.

> Globe Libreng Tawag

Meanwhile, Globe maintains Libreng Tawag operations at the following sites:

1. Concepcion Integrated School, Marikina
2. Municipal Hall, Navotas
3. Bagong Silangan Elementary School, Quezon City
4. Brgy. Burgos, Dinalupihan, Bataan
5. Brgy. Daungan , Hermosa, Bataan
6. Department of Agrarian Rerform, Quzeon City
7. Brgy. Dolores, San Fernando, Pampanga
8. Nangka Elementary School, Marikina
9. Provincial Capitol, Malolos, Bulacan
10. Mandaluyong Elementary School, Mandaluyong City

Affected residents can make free five-minute local calls to any network, send text messages to all networks or make a two-minute international call at the Globe Libreng Tawag facilities.

A soup kitchen, Libreng Tawag and Charging Stations are also open at Malolos Central School, Bulacan.

For customer assistance, call 730-1000 from any landline or toll-free at 211 from any Globe or TM mobile number. Messages may also be posted at the Globe Telecom Facebook page or tweet @talk2globe.

> Text Mo, Libre Ko

For Globe and TM subscribers who have zero balance, send a message through the “Text Mo Libre Ko” service. Recipients may accept to pay for your text to them. Just send the message to 2354+the 11-digit Globe/TM number (ex. 235409171234567). Use the service to check on friends, relatives or co-workers who are in flood-prone areas or evacuation centers. Each message sent costs P1.00 to the text recipient who gave permission to accept charges for text messages.

> Red Cross

Donate to the Philippine Red Cross via your Globe phone, text REDAMOUNT to 2899. To donate via GCASH, text DONATE AMOUNT 4-digit M-PIN REDCROSS to 2882.


Manila Water expanded its tankering service at various evacuation centers to cover: Marikina; Pasig, Taguig, Pateros, San Juan, Mandaluyong, and Quezon City; and San Mateo, Rodriguez, Antipolo, Taytay, Cainta, Binangonan, and Jalajala, all in Rizal Province. Static tanks have also been stationed in Marikina and Rodriguez, Rizal.

Manila Water is also providing water in sealed plastic cups in areas that cannot be reached by tankering services due to high flood levels.

For concerns, call the Manila Water hotline at 1627.


> Ayala Young Leaders Congress

The Ayala Young Leaders Alumni Association (AYLAA) is also conducting a relief drive in close coordination with different agencies on the ground for the purchase and distribution of needed goods. Cash donations may be deposited to BPI Savings Acct No. 0039-2797-62 (Michelle Almenario, AYLC ‘02/AYLAA Treasurer). Kindly confirm deposits by sending an SMS to the AYLC Alumni Relations line: 0917-854 5191.

> Ayala Museum

A Twitter campaign, “The Filipino Spirit is Waterproof,” begun on Wednesday by Ayala Museum to capture Filipino resilience in the face of calamity has received “overwhelming response, inspiring graphic art and memes in the spirit of spreading positivity amidst crisis.” Visit or