City of Manila builds new molecular laboratory at Sta. Ana Hospital with Ayala Group

Sept. 29, 2020 – The City of Manila has partnered with the Ayala Group of Companies in the construction of a new molecular laboratory inside Sta. Ana Hospital.

Spearheaded by Manila Mayor Francisco “Isko Moreno” Domagoso, the Manila Molecular Testing Laboratory at Sta. Ana Hospital will support the city’s ongoing efforts against the pandemic by increasing its testing capacity. Free serology testing is now being offered in its various barangays to serve the community, especially workers who are required to pass through required health protocols.

“The construction of this laboratory is significant for us. The City of Manila has been providing free serology testing, and as we speak, more than 67,000 individuals have already benefitted from it – individuals and corporations, because I want us to go back to normal. Normal in such a way that we can live with COVID-19, accept the fact that there is danger so that we have to discipline ourselves, but we can go back to work safely,” Mayor Isko Moreno said.

“Maraming mga empleyado na babalik na sa trabaho who need to be tested and we have to practice simple medical protocols. So that’s why Manila provided this free testing para maibsan namin iyong gastusin ng mga empleyadong papasok na sa kanilang trabaho,” he added.

The collaboration reflects the continuing commitment of the Ayala Group to support government initiatives in the fight against COVID-19. Ayala Corp. President Fernando Zobel de Ayala believes in the positive impact of public-private collaborations in addressing the current crisis.

“We support the national government’s efforts to upgrade our testing, tracing, and treatment capabilities. While we are doing what we can to help at the national level, we also believe that engaging local governments and applying decisive leadership at the grassroots level are critical to our success. The construction of this bio-molecular laboratory is an important example of our commitment to help in the fight against COVID-19. We hope that this facility will be a significant help in strengthening the health systems of Manila,” Zobel de Ayala said.

According to Dr. Grace Padilla, Director of the Sta. Ana Hospital, the hospital is the only local government unit district hospital to house two types of molecular laboratories. One is the Xpress Xpert SARs COV2 Testing Laboratory using cartridges and the other is the RT-PCR molecular laboratory.

“We can perform more or less a thousand tests a day for one machine and now we have two Sansure machines. Kung ma-maximize natin ‘yung capacity, puwede tayong tumulong even sa national government. We’ll be doing our best to make it efficient, fast, reliable and real time. The new molecular lab will really strengthen our testing capacity and our fight against COVID 19,” Padilla shared.

Ayala Foundation Inc. and Ayala Land’s construction arm, Makati Development Corporation (MDC) led the specialized construction of the molecular laboratory to prepare for the installation of new equipment which the City of Manila has procured for the district hospital.

MDC has been instrumental in the transformation of a number of buildings into COVID-19 facilities since March 2020. MDC has so far built eight COVID-19 facilities in the country including the Sta. Ana laboratory. These include converting the World Trade Center into a 500-bed quarantine center and the Philippine Red Cross headquarters into COVID-19 bio-molecular laboratory. It has also built AC Health and Qualimed testing laboratories such as the Qualimed Nuvali Triage facility in Sta. Rosa, Laguna.


Prior to the pandemic, the Ayala group of companies has already been supportive of the further development of the City of Manila through various programs for its constituents. These programs include <code/it>, an educational technology program that trains public elementary school students and teachers in the use of technology to prepare them for more advanced workplaces; and Sari-Saring Aralan, which uses the sari-sari store as a hub for learning for out-of-school youth in Tondo.

The Ayala Foundation’s CENTEX Program has also been in place in Manila since 1998 and continues to provide holistic and quality education for students in the CENTEX School.

Previously, the group helped oversee the construction of a rest room at the Kartilya ng Katipunan monument, after the important landmark drew national attention for being filled with human waste during an inspection led by Mayor Isko during the first few weeks of his term.

Last June, Globe Telecom Inc. started giving public school students in the city free access to online learning platforms through its BatangMaynila Surf Plans, which are specially customized to serve the needs of students for their online school activities. At the same time, Globe donated 11,000 LTE pocket mobile WiFi devices to the city’s public school teachers to assist them in the Department of Education’s blended learning programs.

Other companies under the Ayala group have also poured in their support for the Sta. Ana Hospital and the Manila Molecular Testing Laboratory.

Globe Telecom’s GoWiFi team deployed WiFi services at the Sta. Ana Hospital so healthcare workers, patients, and visitors can easily connect with loved ones through the internet.

Manila Water Company Inc. continues to provide round-the-clock water supply to the Sta. Ana and San Andres districts, which forms part of the Manila side of its concession. The company is also assisting in the declogging of Sta. Ana Hospital’s internal sewer pipe.

The partnership with the City of Manila marks the Ayala Group’s continuing efforts to help various communities mitigate the impacts of the pandemic. The group is an active participant in Task Force T3, which stands for Test, Trace, and Treat, convened by the Inter-Agency Task Force–National Task Force (IATF-NTF) and the Department of Health (DOH).

As of September 15, the Ayala Group has allotted more than PHP 10.2 billion for COVID-19 related initiatives.

City of Manila builds new molecular laboratory at Sta. Ana Hospital with Ayala Group
The City of Manila inaugurates the Manila Molecular Testing Laboratory at Sta. Ana Hospital in partnership with the Ayala Group of Companies. The district hospital’s second molecular laboratory is equipped with the gold standard swab test for Covid-19. Unveiling the commemorative plaque at the entrance of the facility were (from left to right) BPI Vice President Mariana Zobel de Ayala; Ayala Corp. Chairman Jaime Augusto Zobel de Ayala; Ayala Corp. President Fernando Zobel de Ayala; Manila Mayor Francisco “Isko Moreno” Domagoso, Manila Vice Mayor Honey Lacuna-Pangan, Department of Health Director Dr. Corazon Flores, and Director of Sta. Ana Hospital Dr. Grace Padilla.

Ayala CEO on the heightened responsibility of businesses in the COVID-19 crisis

Makati, Philippines – September 25, 2020 On September 10, 2020, Ayala Corporation Chairman & CEO Jaime Augusto Zobel de Ayala joined an online panel entitled “Corporate Social Responsibility Revisited” with The University of Chicago Booth School of Business to discuss the private sector’s evolving definition of CSR, especially in today’s COVID-19 crisis.

“When you have a broader point of view where we are part of civil society, you realize that the business sector has a role in addressing some of the pain points that we have in our development needs… your institution has a bigger responsibility than just to the shareholders. It has a responsibility to the society it’s working in,” Zobel said at the webinar.

Since the onset of the pandemic, the Ayala Group (Ayala) has been at the forefront of the private sector response to this ongoing health, economic, and social crisis. The group continues to work with other private companies as well as the government to scale COVID initiatives throughout the country.

Here are some other thoughts that Zobel shared at the webinar.

Calling for cooperation, not competition

“When you have a global or national situation where the broader problem can only be addressed by a sense of unity, a sense of cooperation, and a sense of common purpose, then cooperation is more needed than competition.”

In today’s crisis, Ayala believes that companies must work together to serve a bigger purpose. A good example of this timely and effective collaboration is Project Ugnayan, a food relief program by a consortium of 270 private companies and individuals. This consortium raised PHP 1.7 billion in just a few days, and through the Philippine Disaster Resilience Foundation and Caritas Manila, distributed PHP 1,000 vouchers to 1.7 million families, or more than 7 million individuals in the Greater Manila Area. With additional contributions from ABS-CBN’s Pantawid ng Pag-Ibig, ADB and the government’s Bayan Bayanihan, and Jollibee’s FoodAID Program, food aid reached 2.8 million families, or over 14 million individuals. This helped government buy time while it mobilized resources to execute its own relief initiatives.

The Ayala Group, together with other private companies, has also been collaborating closely with government to ramp up crucial testing and treatment capacity. The group participated in Task Force T3, an initiative by the IATF’s National Task Force and the Department of Health, to increase the country’s national testing capacity by 13 times from just 4,500 on April 24 to 60,000 on July 12. Ayala then joined Aboitiz, ABS-CBN, JG Summit, Metrobank Foundation, the Razon Group through Bloomberry Cultural Foundation, and the Yuchengco Group, to build seven Biosafety Level 2 laboratories to boost COVID-19 testing throughout the country.

Going beyond CSR

“It’s not about social responsibility—it’s about changing a business model to become more inclusive… All of us, I think, have a responsibility on our own, not just the government’s, to address the pain points in society and see if we can use business methods, not just social interactions but embed some of those solutions into the way we do business. Businesses have to take on this broader responsibility of contributing to society in a more positive way.”

As more and more Filipinos adapt to online shopping while they confine themselves to their homes, GCash’s total users doubled during the quarantine period while its transaction volume doubled in June, compared to pre-quarantine levels. By offering Filipinos a secure means to transact online, Ayala is able to provide a safer and seamless shopping experience for Filipino—which is crucial during this time—while making financial services more accessible to the unbanked.

Business owners, too, have been benefiting from their partnership with Ayala. As of August 2020, the group has helped ease the strain on its partner businesses through PHP 6.8-B worth of waived fees, deferred loan payments, free services, and rental condonations.

The group also launched the Ayala Enterprise Circle (AEC), a group-wide Small and Medium Enterprises (SME) network that enhances the group’s ongoing initiatives to educate, connect, and enable SMEs. This synergistic initiative is currently focused on helping its existing 250,000 SME partners continue their operations and recover from the COVID-19 pandemic. The AEC was launched as a platform to help these businesses, who provide 63% of employment and 35% of the national GDP, to give them training modules, networking opportunities, and support services that would help them cope with the unprecedented challenges they now face.

Revitalizing the healthcare sector

“This crisis has put a focus on how far behind we are on the healthcare side… It’s an industry that has not been given the attention it deserves, and it deserves far more support. I think we will never go back to looking at the industry in the same way again. I think there will be a renewed focus on both the government side and the private sector side to try and address some of the pain points that we’ve had during this crisis.”

The group has been rolling out countrywide initiatives to make healthcare more accessible to Filipinos as the number of COVID-19 cases continue to climb.

Ayala has launched two new healthcare innovations to help treat Filipino patients and protect healthcare frontliners. These innovations include an FDA-approved, lower-cost breathing aid device from Integrated Micro-Electronics, Inc. (IMI) for COVID-19 patients; and an all-in-one health app from Globe Telecom and AC Health that will help decongest healthcare facilities.

In August 2020, Ayala’s electronics manufacturing unit, IMI, secured FDA approval to locally produce the UCL Ventura Flow Generator, a lower-cost, non-invasive ventilation system specifically designed to aid COVID-19 patients with breathing difficulties. Based on an existing off-patent continuous positive airway pressure (CPAP) system, the design has been modified to optimize oxygen consumption. It is designed to reduce the spread of aerosols, to help keep healthcare workers safe from infection. The UCL Ventura Flow Generator is an alternative and preventative system used to avoid the need for an intubated ventilator treatment.

The Ayala Group has also released HealthNow, an all-in-one health app from Globe Telecom’s corporate incubator, 917 Ventures, and AC Health’s health tech arm, Vigos Health, to help address the pain points that have long discouraged Filipinos from seeking proper medical care. This free app allows patients to consult licensed physicians via video calls, and by September and October 2020 respectively, users will be able to have medicines delivered, and book clinic and lab appointments through the app.

Lastly, Healthway Medical plans to expand its network to over 100 Family, Multi-Specialty, and Corporate Clinics, to become the largest network of clinics in the country. It aims to make primary to multi-specialty healthcare services more accessible and affordable to Filipinos. Healthway will soon have a network of 70 Healthway Family Clinics, 7 Healthway Multi-Specialty Centers, and 45 Healthway Corporate Clinics, located across the Greater Metro Manila Area.

These are just some of Ayala’s initiatives to help the government combat the virus and contribute to national development despite the ongoing pandemic. Ayala believes that by aligning private businesses to the national good and to the national development agenda, true progress can be to help the Filipino emerge stronger from this crisis.

This online panel discussion was the first of several keynotes in Chicago Booth’s online series. The September 10 webinar also featured Ahmed Saeed of Asian Development Bank, and was moderated by Henny Sender of the Financial Times.

Watch the full session here:

Ayala CEO on the heightened responsibility of businesses in the COVID-19 crisis

Ayala group reaffirms support for Batangas towns affected by Taal eruption

24 September 2020 – The Ayala group reaffirms its commitment to providing assistance for towns in the province of Batangas severely affected by the eruption of Taal Volcano earlier this year.

In an online gathering, Batangas Governor Hermilando Mandanas officially acknowledged the receipt of donations from the Ayala group, particularly the 10 Kia 2500 vans, which continue to be used for official functions. Channelled through the Provincial Government of Batangas, the vans are now under the care of the following Batangas towns: Taal, Balete, Mataas na Kahoy, Alitagtag, San Nicolas, Talisay, Agoncillo, San Luis, and Lemery.

The vehicles were donated through the efforts of AC Motors, the automotive distribution and retail group of AC Industrials. AC Industrials handles the Ayala group’s investments in industrial technology.

As part of its continuing support for Taal-affected communities in Batangas, the Ayala group also announced that it will provide much-needed support for public school teachers and students who are getting ready for the opening of classes this October.

The Ayala group’s Brigada ng Ayala initiative, which kicks off in October, will distribute health and hygiene packs, as well as provide support for online learning, to public schools nationwide, as a unified response to the Department of Education’s Brigada Eskwela and Oplan Balik Eskwela programs.

In Batangas, 89 DepEd schools all over Batangas will receive learner’s kits for its students, while teachers will receive their “teacher’s kits,” which contains a Globe SIM pack with PhP1,000 allowance for mobile data. Health and hygiene kits called “Ayala EduCare packs,” which contain face masks, rubbing alcohol, a face mask, hand soap, and instructional materials on protecting oneself from COVID-19.

Said Governor Mandanas: “Ayala has been traditionally consistent in its commitment to corporate concern for the good and welfare of the community, always an active part of helping society specially during time of real need. This social conscience has been innate and part of the DNA of Ayala. And we in Batangas are so proud that Ayala has its roots in our province, and Ayala still shelters Batangas in both in good and difficult times. Ayala—Magiting.”

Said Arthur Tan, president of AC Industrials: “AC Industrials—through our automotive and motorcycle distribution and retail group AC Motors—partnered with Kia Motors Global by way of Kia Philippines to donate 10 brand new Kia 2500 light trucks as well as relief goods. With the help of volunteer employees from the Ayala group and our friends from the motoring media—who wholeheartedly decided to join this CSR drive, we distributed the relief goods to evacuation centers in the province, and delivered the Kia K2500 units.”

Said Ayala Foundation President Ruel Maranan: “The partnership of the Ayala group with the Province of Batangas extends over many years, and we are privileged to continue supporting with the provincial government’s efforts to create productive, creative, self-reliant citizens who are also proud of their Filipino identity. We continue to stand behind every magiting na Batangueño, who stays resilient and hopeful in the face of different challenges.”

Throughout the first quarter of 2020 the Ayala group conducted relief activities in affected areas. Aside from the provision of clean water through Manila Water Company and the restoration of mobile services and setting up of free call stations through Globe Telecom, Ayala distributed hygiene kits, sleeping kits, and food packs to different evacuation centers. In addition, the group organized medical missions through AC Health and also with Ayala Land’s Makati Development

Aside from donating vehicles, AC Motors partnered with Ayala Foundation for relief distribution activities in January. A convoy of 30 vehicles, composed of AC Motors employees and volunteers from the motoring media, distributed hygiene kits and sleeping kits to six evacuation centers based in different barangays.

About Ayala Foundation
As the social development arm of the Ayala group of companies, Ayala Foundation envisions communities where people are creative, productive, self-reliant, and proud to be Filipino. Ayala Foundation is committed to community development, working closely with communities in identifying compelling developmental needs and providing suitable solutions with measurable outcomes. Its main program areas are Education, Community Leadership, Suitable and Sustainable Livelihood, and Arts and Culture.

For more information, visit

Ayala group reaffirms support for Batangas towns affected by Taal eruption
Governor Hermilando Mandanas of Batangas (upper left) joins Ayala officials during the virtual turnover event. Clockwise from upper right: Arthur Tan, president and CEO of AC Industrials; John Philip Orbeta, senior managing director and head of Corporate Resources, Ayala Corporation; Ruel Maranan, president of Ayala Foundation; and Manny Aligada, president of Kia Philippines

Ayala group reaffirms support for Batangas towns affected by Taal eruption
Ten Kia 2500 vans were turned over to municipalities in Batangas earlier this year.

Ayala group reaffirms support for Batangas towns affected by Taal eruption
Gov. Mandanas, Ayala officials, and Batangas mayors and their representatives during the online turnover event

Healthway expands to become the largest clinic network in the country

Ribbon cutting at Healthway Multi-Specialty Center Market! Market! on September 16, 2020; In photo (L-R): Kim Nalda, MD, Healthway Multi-Specialty Center Market! Market! Clinic Manager; Carmie De Leon, Healthway Corporate Clinic General Manager and VP of Sales and Marketing; Paolo Borromeo, AC Health President and CEO; Paul Darocca, Healthway President and CEO; Suzanne Ringler-Pama, MD, Healthway Multi-Specialty Center General Manager and Chief Medical Officer; Rizzy Alejandro, MD, AC Health Strategy and External Affairs Head; Nalyn Tomada, RN, Healthway Deputy, Specialty Clinics Head

Healthway Medical will expand its network to over 100 Family, Multi-Specialty, and Corporate Clinics, to become the largest network of clinics in the country. In line with this expansion, Healthway unveiled its new brand on September 16, 2020 at its Healthway Multi-Specialty Center in Market! Market!.

As the integrated clinic arm of Ayala Healthcare Holdings, Inc (AC Health), Healthway aims to offer a broader set of quality, accessible, and affordable healthcare services, covering primary to multi-specialty care. These services will be delivered across three distinct clinic formats: Healthway Family Clinics for community-based primary care, Healthway Multi-Specialty Centers for mall-based specialty services and diagnostics, and Healthway Corporate Clinics for corporate clients. Healthway will soon have a network of 70 Healthway Family Clinics, 7 Healthway Multi-Specialty Centers, and 45 Healthway Corporate Clinics, located across the Greater Metro Manila Area.

“We are excited to integrate our clinic network under the Healthway brand. For over 20 years, the Healthway name has become synonymous to quality healthcare and has been well-regarded by patients and medical professionals. Our clinics play such a vital role in our ecosystem, serving as the first point of care for many of our patients, especially in this pandemic. With this expansion, we can truly be wherever our patients need us,” AC Health President and CEO Paolo Borromeo said.

Healthway Family Clinic, formerly FamilyDOC, will continue to be a 3-in-1 community-based primary clinic, offering consultation, diagnostics, and pharmacy services. Healthway Multi-Specialty Center, formerly Healthway Medical, will complement these primary care services with its comprehensive range of outpatient services including specialty consults, imaging, laboratory, specialized diagnostics, ambulatory surgical services, dental services, and physical therapy. To date, the entire clinic network has served nearly 3 million patients.

“Expanding Healthway has pushed us to create more synergies amidst this new normal. We have innovated our service offerings, bringing consults, testing, and medicines direct to patients’ homes. Even as we have ramped up our COVID services, we know our patients will still need other healthcare services, and we’ve worked hard to ensure our clinics are a safe place for them to get the care they need,” Healthway President and CEO Paul Darroca said.

To improve access to care during this health crisis, Healthway has proactively responded by offering COVID-19 RT-PCR testing, home healthcare services, drive-thru lab testing, and outpatient chemotherapy infusion. To promote preventive care, the clinic network has also offered vaccination programs and medicine delivery.

Healthway has also taken the necessary measure to keep clinics safe and clean. In each location, patients are required to wear masks and face shields at all times and proper patient triaging is enforced. Physical distancing and terminal disinfection are also implemented to give patients a safe and reliable space for their healthcare needs. Since March, nearly 250,000 in-clinic assessments have been conducted by the Healthway network.

Ayala bags 5 Stevie® Awards in the 2020 International Business Awards®


Makati, Philippines – September 14, 2020 Ayala Corporation (Ayala) received five major honors for its COVID-19 initiatives at the recently concluded 2020 International Business Awards® (IBA), also known as the Stevie® Awards. Out of 3,800 nominations from companies across 63 nations and territories, Ayala won one Gold for its Project Ugnayan website, two Silvers for its “Most Valuable Employer” and “Most Valuable Corporate Response” entries, and two Bronzes for its “Tapat” and “Nandiyan Ka” corporate videos. The IBA is recognized as the world’s premier business awards program which honors the achievements and positive contributions of companies and working professionals worldwide.

Quenching the hunger for hope

Ayala bags 5 Stevie® Awards in the 2020 International Business Awards®
Ayala bags 5 Stevie® Awards in the 2020 International Business Awards®
Fr. Reynante Balilo of Caritas Manila joins volunteers in handing out P1,000 grocery vouchers to the most vulnerable communities of Greater Manila Area. Photo by Xyza Cruz Bacani.

Ayala’s “Project Ugnayan” website took home a Gold Stevie® for its chronicling of an unprecedented private sector initiative led by Ayala to combat widespread hunger at the onset of the pandemic. Featuring photographs by renowned photographer Xyza Bacani, the website illustrates how cooperation (“ugnayan”), instead of competition, can cultivate hope even during these uncertain times.

When the rigid Enhanced Community Quarantine was first implemented in Luzon, Ayala formed the Project Ugnayan consortium with 270 of the country’s largest private companies to quickly raise PHP 1.7 billion in just a few days. The project then enlisted Caritas Manila and the Philippine Disaster Resilience Foundation to distribute PHP 1,000 grocery vouchers to 1.7 million families or 7 million individuals in poor communities in the Greater Manila Area.  With additional contributions from ABS-CBN’s Pantawid ng Pag-Ibig, ADB and the government’s Bayan Bayanihan, and Jollibee’s FoodAID Program, food aid reached 2.8 million families, or over 14 million individuals.

View the website at

Looking out for communities

Ayala’s two entries under the COVID-19 Responses Categories, entitled “Ayala Group of Companies Supercharged Response to COVID-19” and “Ayala Group Puts Employees First”, both earned Silver Stevies®. The entries detailed the group’s many COVID-19 initiatives and programs to support its employees, its customers, and the broader community to date.

The Ayala group so far has allocated over PHP 9.6 billion in COVID-19-related initiatives, including the conversion of the 9,700 square meters of the World Trade Center into a 502-bed quarantine facility; the construction and capacitation of seven biosafety level two laboratories across the country to support the government’s Task Force T3 in increasing the national testing capacity; and the donation of swabbing booths in all four mega swabbing centers located in Palacio de Maynila, Enderun College in Taguig, the Philippine Arena in Bulacan and the Mall of Asia in Pasay City.

For details on these various projects, visit

Connecting with stakeholders and employees

Ayala also won two Bronze Stevies® for its “Tapat” and “Nandiyan Ka’ corporate videos.“Tapat”, a video love letter to the Filipino people, was released at Ayala’s first online Annual Stockholders’ Meeting last April 24, 2020, to assure its many stakeholders in simple and heartfelt language that Ayala remains steadfast in serving its countrymen’s needs in these challenging times.

“Nandiyan Ka”, on the other hand, was a tribute to the Ayala Group’s 18,000 essential workers featuring an original composition by Philippine National Artist Maestro Ryan Cayabyab. A music video was released online to give thanks and recognition to these workers across the Ayala’s various businesses, for their unfailing commitment during this global crisis.

The videos can be viewed at and

“Ayala is deeply humbled by this acknowledgement from the International Business Awards®. In this time of COVID-19, our group has renewed its commitment to stand by the Filipino, and support its employees, stakeholders, and communities, as well as the government in defeating the virus that has deeply disrupted our country in many ways. Together, in the spirit of collaboration and nationhood, I believe that we can reshape our nation so that we can all emerge from this crisis as a stronger, more resilient Philippines that can venture as one into a Better Normal,” said John Philip S. Orbeta, Ayala Corporation Chief Human Resource Officer and Group Head of Corporate Resources.

Ayala Land, Inc., Ayala Malls, and Globe Telecom also bagged their own Stevies® at the 17th annual International Business Awards®.

About the Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 nominations each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about the Stevie Awards at